Posts Tagged "Wikis"

When are wikis ever successful?

What went wrong with the wiki model

The other day I had an email exchange with someone about wikis and scenarios where wikis might work well. I haven’t talked much about wikis on my blog lately. But a few years ago, when I working in Utah in a community environment with a lot of contributors, (Read more...)

Two major Confluence problems: poor content re-use and lack of wiki markup

The other day I tweeted about a brief frustration with Confluence: I don’t mean to be critical, but I really hate using Confluence for doc. Am so happy to be migrating Confluence content to DITA. #techcomm — Tom Johnson (@tomjohnson) September 22, 2014 And a couple of people asked me for a post with more detail. (Read more...)

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Two major Confluence problems: poor content re-use and lack of wiki markup

The other day I tweeted about a brief frustration with Confluence: I don’t mean to be critical, but I really hate using Confluence for doc. Am so happy to be migrating Confluence content to DITA. #techcomm — Tom Johnson (@tomjohnson) September 22, 2014 And a couple of people asked me for a post with more detail. (Read more...)

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Two major Confluence problems: poor content re-use and lack of wiki markup

The other day I tweeted about a brief frustration with Confluence: I don’t mean to be critical, but I really hate using Confluence for doc. Am so happy to be migrating Confluence content to DITA. #techcomm — Tom Johnson (@tomjohnson) September 22, 2014 And a couple of people asked me for a post with more detail. (Read more...)

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Strategies for content re-use in Confluence

I’ve been knee-deep in Atlassian Confluence lately, analyzing the best way to re-use content. In this post, I’ll describe a fictitious scenario that resembles an advanced content re-use situation and then explore various strategies for re-use. The scenario Suppose you’re creating a bicycle manual for a Trek 7.3 FX (which happens to be the exact bike I recently bought). (Read more...)

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