Posts Tagged "video"

Visual Storytelling Guides: A New Deliverable in Technical Communication?

When I read books to my little girls (ages 5 and 7), the pictures combined with story provide a captivating experience. I’ve often thought that if I wanted to create documentation that people actually read, maybe I should integrate these two same elements: picture and story. I’m not entirely sure what a product would look (Read more...)

Familiarity Affects Preferences for Text or Video

This weekend I had to replace the solenoid in my Frigidaire Gallery refrigerator. The solenoid controls the flow of water into the ice maker, among other things. I’m not a technician, so when I received the new solenoid and looked at the instructions, I was a little hesitant to do what the text said. I (Read more...)

From DITA to VITA: Tracing Origins and Projecting the Future

With my recent reflections on long versus short text, a comment by Michael O’neil made me wonder whether the “reading to do” mode equated with DITA’s task type, and whether the “reading to learn” mode equated to DITA’s concept type. In researching this, I stumbled across a goldmine of an article on the History of (Read more...)

WordPress as a CMS Case Study: WNET.org

Back in July we posted about the remarkable project that WNET (PBS of NYC) put together with Tierra to launch 50 sites in ten months using one CMS, WordPress.
Dan Goldman and Jamie Trowbridge who headed up that project, were kind enough to present a case study of how it was all done, at the (Read more...)