STC Certification: An In-Depth Interview with Steve Jong
The following is a guest post by Steve Jong, chair of the STC Certification Commission. What does the certification program involve? First, for an introduction to the subject, I recommend the Wikipedia article at http://en.wikipedia.org/wiki/Professional_certification. Our Certified Professional Technical Communicator™ (CPTC) credential provides assurance to employers and the public that the certified practitioner possesses the knowledge, skill, and ability (Read more...)
Upcoming Webinar: Designing Quick Reference Guides
I’m giving an STC webinar this week on designing quick reference guides. Here are the details: Designing Quick Reference Guides Date: Wednesday, 25 January | 1:00–2:00 PM EST (GMT-5) Condensing a manual into an attractive quick reference guide requires a poet’s precision with language, but it also requires you to exercise skill with visual design (Read more...)
Slides from STC Webinar on Organizing Content (Findability)
Here are my slides from the STC webinar I presented on organizing content (findability). The official title of the webinar was “Organizing Content: Breaking Out of Topic-Based Hierarchies.” I added detailed notes for each slide. This should make the presentation understandable even without the audio recording. You can download the presentation in two formats: PDF format (Read more...)
Podcast: Organizing Help Content: Breaking Out of Topic-based Hierarchies
Length: 48 min. Audio with Slides MP3 Audio Only PowerPoint Show File PowerPoint Original File iPod format I recently gave a presentation at the STC Summit in Sacramento titled “Organizing Help Content: Breaking Out of Topic-based Hierarchies.” I would have recorded my presentation, but recording is not allowed. I did, however, record a practice run-through (Read more...)
My WordPress Workshop Outline for the STC Summit
Tomorrow I’m giving a four hour workshop on blogging and WordPress at the STC Summit in Sacramento. I thought I’d post my outline in case anyone is interested in how I approach these workshops. In preparing this outline, I realized that my focus on WordPress and blogging has shifted more towards producing content rather than (Read more...)
Podcast with Alan Houser — Candidate for STC Vice President
I recently interviewed Alan Houser, candidate for STC vice president, in a podcast about his perspectives and plans for the STC. Both Alan and Vici Koster-Lenhardt are running for this position. I asked each of them the following five questions: What’s one of the greatest challenge STC members face right now. Any solutions? What would (Read more...)