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Three types of knowledge every technical writer needs to be successful

I’ve illustrated the three types of knowledge in the following diagram.


These are the three types of knowledge you need to be successful as a technical writer.

When you combine technical knowledge, product knowledge, and user knowledge, you become a key player in your organization. Usually engineers dominate the technical, product managers dominate the product, (Read more...)

Recording of WTD presentation on Video Documentation, by Alicia Avrach

Presentation description

Here’s a description of the presentation:

Curious about video documentation?

What is it really? What are some best practices?

We are pleased to have Alicia Avarch, who will discuss video documentation, including:

• What it takes to produce animation, screencam, and talking head videos.

• Building a great user experience when you have (Read more...)

Recording of STC-SV presentation on the Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins

Presentation description

Here’s a description of the presentation:

Modern writing organizations need skills very different from basic writing. This session will cover the job roles and skills that your organization might need to adopt best practices. For example: content strategy, analytics, web and app development, taxonomist, linguists, etc, and how can you best incorporate these (Read more...)

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