One challenge I’ve recently been considering is how to handle content re-use on a web content management system, such as Drupal, Joomla, WordPress, or some other web platform. Let’s say you’re writing about ACME widgets and have three different audiences: ACME developers, ACME sales people, and ACME administrators. All your help content is hosted on (Read more...)
I recently listened to the Scriptorium webinar on the State of Tech Comm, which I found well-worth my time. One theme I keep hearing is a trend toward structured authoring. In Scott Abel‘s benchmarking survey (which the webinar uses as a starting point), Scott found that 44% of companies are using structured XML (Read more...)
Tags: david farbey, DITA, drupal, joomla, karen mcgrane, Mark Baker, Organizing Content, plugin, structured authoring, web platforms, WordPress
